Budget taxis terms and conditions

All the bookings are subject to confirmation.  Generic booking information sent upon booking is not a confirmation. Budget taxis or its admin staff will confirm the booking by way of email/text/phone call.

Budget taxis guarantees the confirmed bookings service under normal business circumstances in its control. It is not liable for any delays caused by weather conditions, accident, heavy or peak time traffic or any other reason beyond its control which causes delay.

Customers must call our call center (098493000) after 5 minutes of not receiving the service to check the eta of the confirmed service.

Budget taxis reserves the right to engage any of their service provider, so called our partner’s in service arrangement’s and budget taxis is only liable for any fare difference paid by the customer if any with copy of receipt presented.

Any claims against budget taxis are limited to $200.00 or the taxi fare whichever is lower.

All prepaid fares/trips may be cancelled 24 hours before the trip date and time. No refunds will be provided otherwise. Prepaid fares cancelled before 24 hours attract a 10% or $5.00 plus GST whichever is higher as administration fee.